Red's Auto Glass and Windshield Doctor: How to Choose in Jackson
Quick Answer
Red's Auto Glass and Jackson Paint & Glass are the same company, a full-service glass business on Scott Lane in Jackson that covers home, business and vehicle glass. Windshield Doctor is at 1655 Martin Ln in Jackson and auto glass is the entire business: windshield replacement with OEM and aftermarket options, walk-in chip and crack repair Monday through Friday, ADAS camera calibration performed in house, mobile service across Teton County, and insurance billed directly with the paperwork handled for you. If the job is a windshield, call us at (307) 733-7056.
Red's Auto Glass and Jackson Paint & Glass Are One Business
This is the first thing to clear up, because it confuses a lot of people searching locally. Red’s Auto Glass and Jackson Paint & Glass are not two competing shops. They are one company with two names.
The Better Business Bureau profile lists the legal entity as Reds Auto Glass Inc. with the alternate name Jackson Paint And Glass, Inc. Both names share one address at 205 Scott Ln in Jackson, one phone number and one website.
So if you called one name, got a quote, then called the other name expecting a second opinion, you called the same people twice. Worth knowing before you spend an afternoon on it. If you want a second set of eyes on a windshield, that is what we are here for.
What Each Shop Focuses On
The two businesses are built for different work. Here is the short version, without prices or ratings, because both of those move constantly and neither tells you anything about how a windshield gets bonded to your car.
| Red’s Auto Glass / Jackson Paint & Glass | Windshield Doctor | |
|---|---|---|
| Address | 205 Scott Ln, Jackson, WY | 1655 Martin Ln, Jackson, WY |
| Type of business | Full-service glass company covering home, business and vehicle glass | Auto glass specialist, vehicles only |
| Auto glass work | Part of a broader glass business | The entire business, every day |
If your job is a shower enclosure, a storefront or a fogged window at the house, a full-service glass company is the type of business you want. If your job is a windshield, keep reading, because that is all we do.
Why an Auto Glass Specialist Matters on a Windshield
At Windshield Doctor, every job that comes through the door is a vehicle. That repetition changes some practical things.
The calibration equipment stays set up
Most newer vehicles have a forward-facing camera mounted behind the windshield. Move the glass and you move the camera, which means the camera has to be recalibrated before lane keeping and collision avoidance behave the way the manufacturer intended. Our ADAS calibration is done in house, on a level indoor floor, on all makes and models. Nothing gets sent out and nothing waits on someone else’s schedule.
The supply chain is an auto glass supply chain
We order vehicle glass all week, so we know which parts land quickly in Jackson and which ones need a day of lead time. That is why most windshield replacements can be done same day, with a real choice between OEM and aftermarket glass and a straight explanation of the difference.
The technicians see the same work every week
Camera brackets, rain sensor gel pads, urethane bead patterns, moldings and clips vary by model, and our team sees them constantly rather than a few times a month. That shows up in the small things: clean pinchweld prep, correct primer, no rattles, no leaks.
We have replaced more than a thousand windshields and repaired more than five thousand chips for Jackson Hole drivers, and every job is backed by our 100% satisfaction guarantee.
What Goes Into a Windshield Job Here
A windshield is a structural part of your vehicle. It contributes to roof crush resistance and gives the passenger airbag something solid to deploy against. Here is how we approach the parts that matter.
The camera calibration
If your vehicle has a forward-facing camera, we recalibrate it in house after the glass goes in, and we verify the systems before you leave. We walk through the process in our guide to recalibrating lane assist after windshield replacement.
The glass itself
OEM glass comes from the manufacturer that supplied your vehicle’s original windshield. OEE, often called aftermarket, is made by a different manufacturer to fit the same opening. Both must meet Federal Motor Vehicle Safety Standard 205, which the National Highway Traffic Safety Administration enforces for all glazing sold in the United States. The differences are in tolerances, acoustic interlayers and optical quality near the camera window. We stock both, we quote both, and we explain which one we would put in our own car. Full detail in OEM vs aftermarket windshield glass.
The adhesive and your drive-away time
Urethane adhesive cures at a rate that depends on temperature and humidity, so the safe drive-away time is not a fixed number. It is whatever the adhesive manufacturer specifies for the conditions that day, and a Jackson January is meaningfully different from a Jackson July. Ask us and we will give you the number for your install, not a generic one.
The industry standard behind all of it
The Auto Glass Safety Council publishes the only ANSI-accredited auto glass replacement standard in North America, currently ANSI/AGSC/AGRSS 005-2022, covering adhesive selection, technician training and installation procedure. A companion standard, ROLAGS, defines when damage can be repaired and when the glass has to be replaced instead. Those documents are the reference point for how this work should be done, and we are happy to talk through any of it on the phone.
The insurance side
We bill all major carriers directly and handle the claim paperwork, so you are not chasing an adjuster. See our guide to Wyoming insurance and windshield replacement.
What Windshield Doctor Does
We are at 1655 Martin Ln in Jackson, open Monday through Friday, 8:00 AM to 5:00 PM. Auto glass is the whole business.
- Windshield replacement with OEM and aftermarket glass options, same-day available on most vehicles
- Chip and crack repair by resin injection, walk-ins welcome Monday through Friday from 9:00 AM to 3:00 PM, about 30 minutes and no appointment needed
- ADAS calibration performed in house for forward-facing cameras, lane departure and collision avoidance systems, all makes and models
- Mobile service throughout Teton County when you cannot get to the shop
- Fleet auto glass for businesses running multiple vehicles
- Headlight restoration for yellowed or hazed lenses
- Insurance handled directly, including the paperwork, with all major carriers
Four locally owned shops, one phone call
Our sister shop Auto Spa by Detail Driven works out of the same Martin Lane location, so a new windshield and a full detail or a ceramic coating can happen in the same visit. Mike’s Body Shop and The Garage Jackson Hole are under the same local ownership, which means a wildlife strike or a collision can be handled as one conversation instead of three.
Call (307) 733-7056 or request a quote online and we will get you scheduled.
Ready to Get Started?
Contact Windshield Doctor today for a free quote. Fast turnaround, insurance claims handled, and a 100% satisfaction guarantee.
Frequently Asked Questions
Yes. The Better Business Bureau lists the business as Reds Auto Glass Inc. with the alternate name Jackson Paint And Glass, Inc., at 205 Scott Ln in Jackson, WY. They share one address, one phone number and one website.
A full-service glass company handles home, business, custom and vehicle glass. An auto glass specialist works only on vehicles. At Windshield Doctor that means the ADAS calibration equipment stays set up full time, our suppliers are auto glass suppliers, and our technicians work on vehicle glass every day of the week.
Most windshield replacements can be completed the same day, depending on glass availability for your vehicle. Call (307) 733-7056 with your year, make and model and we will tell you exactly what the turnaround looks like.
Yes. Walk-in chip and crack repair runs Monday through Friday from 9:00 AM to 3:00 PM at 1655 Martin Ln. Most chip repairs take about 30 minutes, and if you cannot get to us we also run mobile service across Teton County.
Yes. Your insurer may suggest a preferred network shop, but the choice of who repairs or replaces your glass is yours. Windshield Doctor bills all major carriers directly and handles the claim paperwork.
Sources & References
- AGRSS and ROLAGS Auto Glass Standards — Auto Glass Safety Council
- Federal Motor Vehicle Safety Standards for Glazing — National Highway Traffic Safety Administration