Legal

Privacy Policy

Effective Date: July 13, 2026

Who We Are

This Privacy Policy describes how Windshield Doctor("we," "us," or "our") collects, uses, and protects your personal information when you visit windshielddoctorjh.com, contact us, or use our services.

  • Business: Windshield Doctor
  • Address: 1655 Martin Ln, Jackson, WY 83001
  • Phone: (307) 733-7056
  • Email: office@detaildrivenjh.com

Information We Collect

  • Contact details — your name, phone number, email address, and mailing address when you request a quote, book an appointment, or contact us.
  • Vehicle and service details — information about your vehicle (such as make, model, and year) and the services you request or receive, so we can perform and document our work.
  • Website analytics — basic usage information about how visitors use our website, such as pages viewed and general device/browser information.
  • SMS opt-in data — your phone number and a record of your consent (including when and how you opted in) if you sign up to receive text messages from us.

How We Use Your Information

  • To provide, schedule, and manage the services you request.
  • To send you service updates, such as appointment reminders and status updates on work in progress.
  • To reply to your questions, quote requests, and other inquiries.
  • With your consent, to send you marketing messages about offers and promotions. You can opt out at any time.

SMS / Mobile Messaging Privacy

No mobile opt-in data or consent will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services enabling delivery.

We collect SMS consent when you opt in through a form on our website, in person at our shop, or by sending us a text message. Your consent to receive text messages is always optional. If you opt out by replying STOP, your opt-out is honored immediately and you will not receive further messages from us (other than a single confirmation of your opt-out).

How We Share Information

We share personal information only with service providers who help us run our business — such as our customer relationship management (CRM) platform, messaging providers, and website hosting providers — and only so they can perform services under our instructions. We do not sell your personal information.

Cookies & Analytics

Our website may use cookies and similar technologies for site analytics only — to understand how visitors use the site so we can improve it. You can control cookies through your browser settings.

Data Retention

We keep personal information for as long as needed to provide our services, maintain service records, and meet our legal obligations, after which it is deleted or anonymized.

Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission or storage is completely secure, but we work to protect your data against unauthorized access, use, or disclosure.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the information below. We will respond to your request as required by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: